This weekend you better read those ebooks you bought from Microsoft – because they'll be dead come early July READ MORE The book flogger also said it is “investigating the cause,” though stressed there has been “no compromise of customer payment details which are encrypted and tokenized.” The company told The Register it has “a network issue and are in the process of restoring our server backups,” which sounds like a ransomware attack. In some cases, you can't use the online store, either.ī&N has yet to confirm any details of the ongoing network collapse – which has spanned at least three days now – though it is whispered that malware may have taken hold of the bookseller's machines and spread to stores and the Nook cloud. In some cases, the cover images of books etc don't download. 100 per cent empty – and there is usually a free thing or two in there when you first sign up, but now it's nothing. When you go to your account on the Nook website, your library is empty. In other words, none of the books you've bought from today back to the day you signed up for a Nook account are available for you to download and read. When you try, you see an error: 'Internal error: Exception executing the command.' This is consistent, whether it is the app for Android phones, the app for Windows 10, or Nook devices themselves. This includes purchases you might have made during the outage. You can see all of your purchases on your Nook, but you can't download any of them if you haven't already.

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